Terms and Conditions

SMS Terms & Conditions​
1- SMS Consent Communication:

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Timm Insurance Agency. This includes SMS messages for account notifications, customer care, and marketing. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out. Reply HELP for assistance or contact us at (206) 842-1603 or help@timminsuranceagency.com

See our Privacy Policy for further details. 

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

2- Types of SMS Communications:​

If you have consented to receive text messages from Timm Insurance Agency, you may receive messages related to the following:

  • Account Notifications

  • Customer Care

  • Marketing

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Account Notification Example:  "Hello, we have not yet received the payment due for your Renters Insurance policy. Without payment, it will cancel on x date. Please provide payment online, through the app or by contacting Farmers 24/7 Customer Service at 1-800-435-7764. Thank you, Timm Insurance Agency. Reply STOP to opt-out of SMS messaging.”

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Customer Care Example:  "Hi this is Timm Insurance Agency. Is today a better day for us to discuss your Auto insurance rates? I just have a few quick questions. Reply STOP to opt-out of SMS messaging."

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Marketing Example:  "Hi, this is Timm Insurance Agency. We had your auto and renters policies with us just over a year ago and I would love to send you some new quotes as we’ve seen a lot of changes in rates recently. Reply STOP to opt-out of SMS messaging"

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3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 3-5 SMS messages per week related to your account status, billing status, appointments, etc.

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4- Potential Fees for SMS Messaging:

​Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.​

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5- Opt-In Method:​

You may opt-in to receive SMS messages from Timm Insurance Agency in the following ways:​

  • By submitting an online form

 

6- Opt-Out Method:

​You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 206-842-1603

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

  

8- Standard Messaging Disclosures:

Message and data rates may apply.